Shipping Policy

Delivery Time = Processing Time + Shipping Time

We use a processing time of 1–3 business days (Monday through Friday). Orders placed before 5:00 PM (GMT+01:00 – Amsterdam) will be processed the same day. All products go through a brief processing period before being shipped.

After processing, the average shipping time is 4–7 business days. This results in an estimated total delivery time of approximately 5–10 business days from the moment your order is placed

Delays

During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and appreciate your understanding should a delay occur. Of course, we will keep you informed and always aim to keep delays to a minimum.

Shipping Service

We work with reliable shipping carriers such as DHL, BPost, and FedEx to deliver your orders. Through these partnerships, we are able to offer secure delivery and real-time tracking information, allowing you to easily track your package.

Extras

To make your shopping experience as pleasant as possible, we offer several benefits. Orders above a certain amount qualify for free shipping. Additionally, you may choose insured shipping with priority handling for a small additional fee. This ensures your order is handled with the highest level of care.

Tracking

Every order includes tracking, so you can follow your package from the moment it is shipped until it is delivered to your door.

Customer Service

Our customer service team is always available to answer your questions or assist you with any concerns. We strive to provide the best possible service and do everything we can to ensure your experience is smooth and satisfactory.